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Answer the CallVirtual Migration in Indian Call Centers$
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Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

Print publication date: 2013

Print ISBN-13: 9780816689385

Published to Minnesota Scholarship Online: August 2015

DOI: 10.5749/minnesota/9780816689385.001.0001

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PRINTED FROM MINNESOTA SCHOLARSHIP ONLINE (www.minnesota.universitypressscholarship.com). (c) Copyright University of Minnesota Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in MNSO for personal use.date: 16 September 2021

Answering the Call

Answering the Call

Chapter:
(p.1) Introduction Answering the Call
Source:
Answer the Call
Author(s):

Aimee Carrillo Rowe

Sheena Malhotra

Kimberlee Pérez

Publisher:
University of Minnesota Press
DOI:10.5749/minnesota/9780816689385.003.0001

This chapter explores the postcolonial context of newly-mediated global intimacies generated by the call center industry, which generate unprecedented time-space relations. Telecommunication-based labor connects Indian workers with U.S. consumers in real time, exposing the unevenness of the compression of time and space.

Keywords:   globalization, geography, time-space compression, citizenship, neoliberalism, experience

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