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The Servant Class CityUrban Revitalization Versus the Working Poor in San Diego$
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David J. Karjanen

Print publication date: 2016

Print ISBN-13: 9780816694624

Published to Minnesota Scholarship Online: May 2017

DOI: 10.5749/minnesota/9780816694624.001.0001

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Working in the Hospitality Industry

Working in the Hospitality Industry

(p.87) 3 Working in the Hospitality Industry
The Servant Class City

David J. Karjanen

University of Minnesota Press

The third chapter is the first of the book’s study into different industries that specifically looks at job quality, including wages, benefits, and working conditions. It looks specifically at the ‘hospitality industry’, such as restaurants and hotels, which provide thousands of entry-level positions for the labour force of San Diego. Overall, it is characterized as a low-wage industry that is labour intensive and employs large numbers of low-income workers, immigrants, and people of color.

Keywords:   Urban poor, Working poor, Labor market, Service work, Hospitality industry, Low wage industry, Immigration, America, San Diego

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