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Answer the CallVirtual Migration in Indian Call Centers

Answer the Call: Virtual Migration in Indian Call Centers

Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Pérez

Published in print:
2013
Published Online:
August 2015
ISBN:
9780816689385
eISBN:
9781452948881
Item type:
book
Publisher:
University of Minnesota Press
DOI:
10.5749/minnesota/9780816689385.001.0001
Subject:
Sociology, Culture

Answer the Call explores the daily, psychic journeys Indian call center agents undergo as they virtually migrate between India and the U.S. The new time-space relations generated by this virtual ... More

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